Owhh my M.E.D.E.L.A

My medele freestyle ni dh bjasa since my lil boy 3 DAYS old..skrg dia dh almost 20months..lama xlama kan..but tq to my beloved hubby la of coz suprised me with the pump..before delivered lagi dh smpi..that time seriously mcm.."ha? apakah?? nk handbag coach!"..*dlm hati* :p

So apa jadi skrg? last week the pump started making a weird thing..suction dh tak function very well...masa or time berjalan/berdetik..but suction xjalan..last week mcm for few seconds je..then lately smpi 30saat..now seminit pun ada...medele freestyle suction tak function very well.

Like yesterday..time showed 10mins..but i rasa suction tu jalan ada la 8mins je in total..dgn terstop2 nya..and paling best..pagi ni mmg rasa dh x function la..uwaaaa....n thank god my colleague dh UPGRADE her pump to freestyle and bawak for 1st time td to the office..so skrg i meminjam body dia for this morning..so if xfunction jgk lagi..while at the office, harusla meminjam body my fren..and terpikir nak beli manual avent..standby la kan..

Last friday, i went to medela service centre at Bangsar..tot suction je problem kan..but that lady pun cakap suction dh kurang..and i cakap la suction leh tstop2..so she told me there are 2 possibilities je..either :

1) battery problem or ; but when she had a look at the battery she said mayb battery ok..sbb slalunya battery if problem akan keluar karbon kt tepi2 tu..sbb selalunya bukak2 cover akan nmpk hitam2...

2) motor problem :

So on that day..that kakak tu leh check on the suction nya functionality je..bcoz kalau motor or battery rosak ke..she need to let the engineer yang check..so wat she did :

 

How they check the suction..

 

Testing 1 2 3..



Since suction tu bkait ngan body..so that lady akan mntk the whole things la..especially body and membrane 1 set tu..so if you girls are coming..bawak la the whole set k..senang nak check..as mayb bukan motor yang problem..but mayb breastshield or membrane ke apa ke.. :)

So as the engineer yang kena check.so harus la kena tinggal but they can give u a loan la..another freestyle as exchange..but since they have 4 of freestyle and smua pun dh kena orang pinjam..and i pn xde extra pump at home..so i have to wait their calls if anyone yang pinjam dh pulangkan balik as that lady told me la yang ada 2 body dh siap but the owner x datang lagi...so once drg dah dtg means i dah leh hantar mine la..

Basically i asked what will be the cost la if any problem happens kan..so the cost of changing the medela :

1) Battery : RM399

2) Motor : RM 300

so belum masuk labour charge smua la kot kan..but they will call us dulu kot before they started to change anything..

And me n hubby x rasa la ralat sangat if motor kena tkr..and x rasa ralat sbb xde warranty malaysia since we bought it from US kan..since problem ni happended after the warranty period > 1 year pn..hehehe..

Service Centre ni only have 3 je kt malaysia as below :

1) MEDELA SERVICE CENTRE BANGSAR

Office Suite A-18-3 & A-18-3A

Level 18, Menara UOA Bangsar

N0. 5 Jalan Bangsar Utama 1

5900 Kuala Lumpur

Tel : 03-2284 6388

Email : cs.bangsar@lacta-equip.com

2) MEDELA SERVICE CENTRE AMPANG

Lot B2-G, Jalan Selaman 1,

Dataran Palma Off Jalan Ampang

68000 Ampang Selangor

Tel : 03-4270 1128

Email cs.ampang@lacta-equip.com

3) MEDELA SERVICE CENTRE PENANG

9-12-22, Taman Kheng Tian

Jalan Van Praagh

11600 Pulau Pinang

Tel : 04-282 7278

Email : cs.penang@lacta-equip.com

I went yang kt Bangsar as i called ampang n bangsar and they didnt open during weekend..so paling nearby of coz la bangsar kan..it located at menara UOA..next tu dataran maybank..dekat ngan midValley and kalau nak naik public transport naik putra LRT and turun dekat Bangsar..rasanya mmg ada bridge masuk dlm UOA nye building pun :) akan nampak ada Old Town White Coffe..kalau dh nampak tu kira betul la tu..

Just go to 1st level n go to Tower A..and register there..give them ur IC as they will registered ur info to their system together with phone number...

 

I dah registered! :)

 

Nice...



Choose Low Zone as they are located at 18th Floor



Medela Ampang pulak is located blkg bangunan Hotel De Palma..nearby Ampang Point n Ampang Puteri..

So at servis centre pn they sell varities of spare parts..breastpump..siap ada standby for demo..ada stroller and mostly overseas nye brand..*kenapa la dulu tubing rosak x g cari kat sini kan*..harga sama je ngan i beli kt lunatots tu..tak terpikir as i ada baca yang drg cakap if bukan warranty malaysia harga smua akan jadi double..i rasa spare part dah ada tulis harga..mcmana plk kena tgk warrant baru price tu goes to double plk kan..

Based on apa that lady tu cakap..xde istilah double charge if u beli mana2 pun..its just whether its under warranty or not je..if beli overseas and beli kat malaysia yang more than 1 year..sama je treatment n charge..so ok la kan :) so those yang beli overseas medela..doa yang its ok for 1st year..hehehe..

Banyaknya...rambang mata! :)





For demo..

So now tunggu that lady tu call je...n hope kalau kena ganti motor it will cost me less than RM500 ok kot..still cheaper dari yang beli dari malaysia :)